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PHD Print & Mail

Make sure your business-critical documents hit the right doorsteps at the right time with PHD’s best-in-class print & mail operation
  • Increase document delivery efficiency
  • Save on postage costs by up to 40%
  • Save on labour & stationery costs
  • Data Security & Integrity assured

Making a mark in print & mail for over 30 years

With so much of today’s marketing delivered online, onscreen and on the go, there’s something reassuring about receiving a piece of mail through the letterbox. It’s why printing business-critical documents such as invoices, statements and letters remains at the heart of what we do at PHD.  And because we know the industry inside out, we can deliver serious savings too, with many of our clients cutting their postage costs by up to 40%.

It all starts with your mail and billing data, which we’ll use to develop a bespoke solution that will deliver the effectiveness you demand, and the cost savings you deserve.  Next up, we’ll use our 30+ years of document design experience to redesign your documents to make them look sharper and work harder, while ensuring 100% accuracy thanks to the latest conditional logic software.

It also goes without saying that you’ll receive regular reports at every stage, so you’ll never be faced with any nasty surprises or unexpected costs.  We’ll also manage all stock and stationery purchasing on your behalf, so you benefit fully from our bulk purchasing power.  Only seems fair.

How it works...

Transactional Mail

This covers communications featuring highly sensitive and personal information such as invoices, bank statements and credit notes

Direct Mail

This covers promotional communications such as discount leaflets and awareness postcards that are sent by a client to potential or existing customers

Step 1

We receive your data via SFTP (secure file transfer protocol) or API, often on a daily basis or as set up with the client

Step 2

Data is imported into a bespoke PHD designed system to produce a print output file. The data is also mailsorted to attract generous discounts

Step 3

A personalised reconciliation report of all the data received is created and sent to the client

Step 4

Utilising a "Cradle to Grave" data monitoring system, documents are printed and securely enclosed into an outer envelope

Step 5

To create further savings, the client’s envelopes are consolidated with other client's envelopes using a state-of-the-art Vantage™ mail sorter

Step 6

Completed, mailsorted items are then collected daily from PHD HQ or our secondary DR/Contingency site using reputable mail service providers

Step 1

PHD receives the client’s data on an ad-hoc basis via a SFTP

Step 2

Data is merged to a letter template designed by the client themselves (or PHD if desired), with additional inserts added if required

Step 3

PHD mailsorts the data to attract generous postal discounts from the likes of Royal Mail and Whistl

Step 4

Documents (including any additional inserts) are printed and securely enclosed into an outer envelope

Step 5

To create further savings, the client’s envelopes are consolidated with other clients’ envelopes using a state-of-the-art Vantage™ mail sorter

Step 6

Completed mailsorted items are then collected daily from PHD HQ

Why use PHD print & mail?

Save Money

Cutting costs, not corners

We bring real-world printing and postal experience to the table.  This means we understand how to optimise our processes to deliver you the biggest discounts available.

Save Time

We’re in this together

If you work with us, a dedicated account handler will learn your requirements inside and out to make sure you get the best balance of quality and value. After all, we only succeed when you do.

Fully Compliant

No exceptions, no excuses

When it comes to keeping your data safe, you’ll find us uncompromising. That’s a promise. We’re also fully committed to securing the latest ISO standards at all our sites.

Smarter Processes

Efficient communications

Our in-house designed data processing systems are created with the latest conditional logic software, allowing us to truly process your data to its fullest potential.

Best-in-class Design

Smarter looks, sharper results

Turn your bills and statements into powerful marketing tools by making full use of our white space management solutions.

Partnership

A fully committed supplier

You will be in safe hands, working with people who genuinely care about your needs. And that goes from the MD to our therapy dogs.

Postage savings you can’t afford to discount

With new competition from every direction and a cost-of-living crisis to contend with, we understand cutting postage costs without compromising quality has never been more important.  It’s a tricky feat to pull off, but thanks to our long-standing partnerships with Royal Mail and Whistl we’re able to offer an impressive range of discounts.  In fact, depending on your annual mailing volume we could potentially reduce your postage bills by an impressive 40%.

As with all things at PHD, we focus on getting the finer details bang on from the start.  So before a single item is printed, we’ll work closely with you to ensure your address lists are up-to-date and fully postcoded so they comply with Royal Mail’s Mailsort® service guidelines.  Best of all, we’ll do this completely free of charge.

You’ll also benefit from our ongoing promise to invest in the latest state-of-the-art tech at no extra cost to you.  For example, our Vantage™ mail sorter allows us to consolidate the mailings of our clients that don’t individually reach the required volume level to qualify for Royal Mail’s Mailsort® service, so they still benefit from a generous postal discount.

Who we help

Sound familiar?

FAQs

At PHD we have active policies to recycle any materials we use through the course of our business and only use stationery suppliers who supply to FSC and PEFC certification.

PHD are ISO 14001:2015 accredited and as such the Environmental Management System (EMS) is the means by which PHD satisfies the requirements of ISO 14001:2015.  It specifies the requirements for the implementation of processes and procedures deemed necessary to address environmental aspects, environmental impacts, fulfil any compliance obligations and address any risks and opportunities that are identified. All Director or Management level company cars are either fully electric or plug in hybrids.

We are ISO 27001:2022 accredited and as such the Information Security Management System (ISMS) is the means by which PHD satisfies the requirements of BS ISO/IEC 27001:2022 with regard to the Business’s overall business risks. It specifies the requirements for the implementation of security controls, customised to the needs of the Business. 

The ISMS covers all aspects of PHD activities at both the Main Site (Falcon Close) and at the Second Site (Stretton Business Park).  Each site provides Business Continuity/Disaster Recovery for the other.

PHD are also Cyber Essential accredited and registered with the Information Commissioners Office (ICO).

PHD have a second site which is almost a replica of the primary site.  It has all the facilities the primary site has and is regularly used with live client jobs to test the DR environment.  Clients are invited to attend any DR tests we do.

Looking to save money and make your communications work harder?